Experienced in and passionate about online gaming (mobile + social + freemium), web products, user experience, social media strategy, customer engagement, and writing exciting web content with SEO principles.
Manage customer service and community management, along with social media strategy.
Managed non-engineering functions of game development for the 35-person studio including QA, Customer Service, Community Management, Production & Art.
Sole Producer for 5+ simultaneous mobile game titles, Agile project manager.
Served as Product Manager for Baking Life, a successful Facebook social game. Analyzed purchases, orchestrated releases, designed features and product specs.
Managed Customer Service, community engagement, and social media strategy for Baking Life, a freemium Facebook social game.
Managed release schedule and roadmap along with analyzing purchases and managing multivariate A/B testing for hit Facebook games My Vineyard and Island Life.
Ran customer service and community management for Metaplace, a user-generated content driven web-based virtual world.
Recognized for extraordinary efforts in making the game industry a better place to work.